Privacy Policy

BioDan Organic Skincare
Effective Date: 1/3/2026

1. Introduction

BioDan Organic Skincare (“BioDan”, “we”, “our”, or “us”) is operated by Anna Ter-Martirosian, a sole proprietor registered in Yerevan, Republic of Armenia.

We respect your privacy and are committed to protecting your personal information with transparency, integrity, and care — just as we treat every ingredient in our formulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.biodan.shop (the “Site”) or make a purchase from us.

By using our e-store Site, you agree to the practices described below.

2. Information We Collect

When you visit or make a purchase from our e-store Site, we may collect the following information:

A. Personal Information You Provide

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

⚠️ We do not store or directly process your payment details. Payments are handled securely by third-party providers such as Shopify Payments and Shop Pay.

B. Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring websites

This data is collected via:

  • Shopify

  • Google Analytics

  • Google Search Console

  • Meta (Facebook) Pixel

  • TikTok Pixel

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order confirmations and shipping updates

  • Provide customer support

  • Send marketing emails (only if you opt in)

  • Improve website performance and user experience

  • Prevent fraud and maintain security

  • Comply with legal obligations

We do not sell your personal information.

4. Email Marketing

We only send marketing emails if you voluntarily opt in via our website pop-up or subscription form.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails. Once unsubscribed, you will no longer receive promotional communications.

We use Klaviyo and Mailchimp for email communications.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze traffic

  • Measure marketing performance

  • Personalize your experience

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

A cookie consent banner is provided in compliance with EU regulations.

6. International Data Transfers

Our website is hosted on Shopify, which stores data in Canada and other secure jurisdictions.

If you are located in the European Union, please note that your data may be transferred outside the EU. These transfers are conducted in compliance with applicable data protection laws, including GDPR safeguards.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill your orders

  • Comply with tax and accounting obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, your data will be securely deleted or anonymized.

8. Sharing Your Information

We only share your data when necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors (Shopify Payments, Shop Pay)

  • Shipping providers

  • Analytics providers (Google Analytics)

  • Advertising platforms (Google, Meta, LinkedIn, YouTube, TikTok)

We do not share your data for resale or unrelated third-party marketing.

9. Sensitive Information

We do not collect or process medical records, health questionnaires, or other sensitive health-related data.

10. Age Restriction

Our Site is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from minors.

11. Your Rights (EU, US, Canada Customers)

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Object to processing

  • Request data portability

To exercise your rights, contact us at:

📧 info@biodan.shop

We will respond within the timeframe required by applicable law.

12. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no online transmission can be guaranteed 100% secure.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised effective date.

14. Governing Law

This Privacy Policy is governed by the laws of the Republic of Armenia, without regard to conflict of law principles.

15. Contact Information

BioDan Organic Skincare
Operated by Anna Ter-Martirosian
Yerevan, Republic of Armenia

For privacy-related questions, requests, or concerns: send us a message.